Frequently Asked Questions

  • Download the registration form to apply for netbanking from download section. Form is also available at nearest branch. All you need to do is fill the form and submit to the nearest branch or mail the scan copy of the form to ebank@bharatbank.co.in
  • Your customer ID is mentioned on your Cheque book and passbook first page.
  • User ID and password will be sent to you on your registered Mobile number and email ID.
  • You can generate a new password by clicking on forgot Login password > Set Online> enter User , Verification Code and set your new password.
  • ( current screen from Website) https://www.bharatbank.com/Truid.html
  • If you get an "Application Security Error" it could have been caused due to the following reasons:
    • You used the Back / Forward / Refresh button of your browser.
    • You clicked twice on any options/buttons.
    • There was no activity in the browser window for a long time.
    • You logged in from another browser window. You tried to access the online banking page from a saved or static page.
  • You should remember below points while setting your passwords:
    • Password should mandatorily contain both digits and letters and special characters.
    • Spaces are not allowed in between Password.
    • The Password should contain a minimum of 8 characters and a maximum of 16 characters
    • Your new password cannot be the same as any of your previous 3 password(s)
  • It might be due to one of the following reasons:
    • Incorrect login ID or password:

      - In case you have forgotten your password click on "Forgot Password" to generate your password online.

    • Disabled login ID:

      - In case of 3 incorrect login attempts, the system disables your Internet Banking Login ID/User ID. You can call helpdesk number to enable Login ID.

  • Download the registration form to apply for mobilebanking from download section. Form is also available at nearest branch. All you need to do is fill the form and submit to the nearest branch or mail the scan copy of the form to mbank@bharatbank.co.in
  • Customer ID is printed on the 1st Page of the Passbook , Cheque Book. It is also available in the Account Statement .
  • Click on forgot MPIN option and follow the further procedure.
  • Kindly check with your operator or else you can check in TRUE CALLER MESSENGER APPLICATION whether OTP message is going in SPAM folder or not.
  • Nexa app does not support in devices having Android version below 5.0. Request you to please confirm your device’s android version.
  • Kindly check with one of the following reasons :-
    • Not registered for mobile banking;
    • Either incorrect details entered;
    • PAN not updated in system;
    • Card is Inactive;
  • To add payee go to Pay people option and click on payee option accordingly add the required details of the beneficiary.After adding payee initiate fund transfer through IMPS/NEFT/RTGS mode.
  • Kindly click on Pay people option => click on payee, enter the amount and initiate the fund transfer using IMPS/NEFT/RTGS
  • If you have credit card of any other banks then you can pay "credit card bills" through Nexa application by entering IFSC & Account number given in card statement . Goto Pay people => Add payee option. Initiate payment by selecting NEFT mode.
  • In NEXA we can’t have two different beneficiaries with identical Beneficiary name. We can save such accounts by adding some prefix or suffix to the beneficiary name in NEXA, e.g Rahul Tripati SBI, Rahul Tripati HDFC or Rahul Tripati SAVING.
  • Currently we do not have function in nexa to add alphanumeric account numbers for IOS users
  • Currently we do not have function in nexa to add amount in decimals.
  • Incase of recharge/bill payment failure the reversal will be done within 7 working days.
  • Kindly attach the screenshot of error in EMAIL: mbank@bharatbank.co.in or LIVE CHAT in nexa application.
  • Kindly attach the screenshot of error in EMAIL: mbank@bharatbank.co.in or LIVE CHAT in nexa application.
  • When the payee name is more than 36 characters , Kindly initaite the transaction by modifying the payee name less than 36 characters.
  • Daily IMPS Transaction Limit: Rs.2,00,000/-, NEFT: Rs.10,00,000/- , RTGS: Rs.10,00,000/-. Overall Rs. 10,00,000/- a day
  • Any changes in personal details needs to be done in branch, kindly contact the branch for updation
  • For opening a FD: Kindly click on MY Accounts option and click on deposit option accordingly open a FD by entering the details required. For Pre-closure of FD: Submit a request letter in branch for closure of FD Account.
  • In nexa account statement cannot be downloaded. You can view statement in NEXA APPLICATION , Kindly go to more options on left top-> My Accounts-> Detailed statement. (Refer Net banking questionnaire/SMS keywords)
  • If customer ID of the accounts are same, you can see that accounts under my accounts. In current version we dont have provision for two different customer id in a single app.
  • Kindly click on top left button of Dashboard-> Enable/disable card
  • Kindly click on top left button of Dashboard-> Enable/disable card
  • Kindly click on top left button of Dashboard-> Enable/disable card -> Block card
  • Details are available in our bharat bank's website i.e. www.bharatbank.com => contact us. Kindly confirm the same by visiting bank's website.
  • Kindly click My Accounts option on Dashboard, then accordingly select your Account number and click on view mini statement.
  • Send ACARD <space> [Last 4 digits of card number] to 9223009999 from registered mobile no.
  • Send BLOCK <space> [Last 4 digits of card number] to 9223009999 from registered mobile no.
  • Through Net Banking -> General Services -> Service Request -> New Request
  • Through Nexa
  • It takes 7-10 working days, from the receipt of the Application to Cards Section.
  • Customer need to visit branch, & fill the Service Request form OR he can apply through Nexa after blocking the old card
  • Need to visit branch and fill in the application form
  • Apply through Nexa
  • Send ACINT to 9223009999 from registered mobile no.
  • International activation will be done in 2 working days from the date of sending sms.
  • Need to visit branch.
  • Atm txn- Rs 30,000/- (max 3 count) per day and pos/online - Rs 50,000/- (max 5 count) per day.
  • send ECARD <space> [Last 4 digits of card number] to 9223009999 from registered mobile no. / through NEXA app
  • send DCARD <space> [Last 4 digits of card number] to 9223009999 from registered mobile no. / through NEXA app
  • Any 4 debit transaction in the account is allowed after that he won't be allowed to transact, he needs to visit the branch
  • Send DCINT to 9223009999 from registered mobile no.
  • In case of RUPAY Debit Card - Accident insurance of Rs.1 Lakh is applicable in case of permanent disability or death by accident of the cardholder.
  • In case of VISA Debit Card - No insurance
  • Yes. 2 additional ADD-ON cards can be issued to a single account in addition to the primary account
  • Submit dispute form alongwith transaction slip or kindly mail the same to cards@bharatbank.co.in
  • ATM Transaction : Within 7 working days from the next date of receipt of dispute subject to acceptance of the same by the acquiring bank.
  • POS/Ecom Transaction : Within 30 calendar days from the next date of receipt of dispute subject to acceptance of the same by the acquiring bank.